Workplace Violence and Harassment Training Course

Average length of time to complete course: 50 minutes

Certification: Valid for two years.

Course Description

This course will introduce and define terms associated with workplace violence and harassment. It will also lay the foundations upon which an effective workplace violence, harassment and bullying prevention program can be established.

Everyone in an organization is required to abide by policies relating to workplace violence and harassment. This would include:

  • workers,
  • frontline supervisors,
  • managers and
  • program administrators.

Employers will be shown the necessary structure and elements of a Workplace Violence and Harassment program. It will also set out what workers need to understand about how to identify, report on, and control undesirable behaviours in the workplace.

Course Modules

Definitions

  • Who this policy applies to
  • Workplace Violence Examples
  • Types of Harassment – Legal definition
  • Examples
  • Continuum of behaviours
  • Code of ethics reference

Elements of a Typical Violence Program

  • Program vs. Policy – What is the difference between the two
  • Duties and Responsibilities – Management & Employees, Risk Assessment
  • Purpose
  • Performance techniques

Control Methods

  • Administrative – zero tolerance; duty to report
  • Engineering – facility lighting; surveillance; entry controls
  • Safe Work Practices – identification techniques; regular report-in requirements;   restricting access
  • Staff training – identifying unacceptable behaviours; how to call for help; existing             organizational controls; how to report
  • Recognition of early warning signs – mood swings; substance abuse; social        isolation; clenching; disrespect for authority

Procedures

  • Incident reporting – to whom and how
  • Incident investigation
  • Review – of overall program and its efficacy

Regulations Review

Select jurisdiction of workplace (which Province, or Federal)

Review regulations and guidelines that apply

For Federal and Provincial Occupational Health and Safety Regulations, please see sidebar.

To order your online Workplace Violence and Harassment Training Course,  click here.

For information on how the Learning Management System works, please read the LMS Instruction Sheet.